They are new replacement parts that are manufactured by someone other than the vehicle manufacture referred to as OE or OEM such as bumper cover, hood, fenders, lights. Equivalent comparisons would be parts from NAPA, Car Quest.

No, you are only required to get one estimate unless your policy states otherwise. The most insurance company will accept the estimate from Cope Collision Center and then they will review the estimate. If you have an estimate from your insurance company, just provide it to Cope Collision Center and our team will make sure that everything is taken care of.

Yes, It is your vehicle and you have to authorize repairs.

Yes, that is the contract that you have with your insurance company.

Your insurance company will have to be notified and then they will set up the rental for you. Or the staff at Cope Collision Center will assist you.

After your vehicle’s damage has been inspected, the estimator will be able to tell you how many days that Cope Collision Center will need your vehicle based on the damage on the repair estimate. The day to repair could change after the vehicle is torn down.

Yes, you will be given a limited lifetime warranty on all repairs that are done at Cope Collision Center when you pick up your vehicle.